KAELIX / FAQ
Everything you need to know, answered.
Shipping, assembly, adjustment, testing, the 30-day guarantee and the 1-year warranty — answered clearly.
KAELIX combines serious adjustability, a mesh back, a high-density foam seat, an aluminium base and documented testing in a refined black finish — at $499.99 USD.
Estimated total delivery is 2–4 business weeks, including processing and shipping. You will receive email updates throughout the delivery process.
Yes. Door-to-door shipping is free across the continental United States. Hawaii is excluded.
No. Shipping is available across the continental United States only. Hawaii is excluded.
The chair arrives unassembled and requires assembly. The procedure is straightforward and documented step by step in the included instructions.
The chair includes 4D armrests, vertically adjustable lumbar support, a 2D headrest, a forward and backward sliding seat and four recline positions.
Yes. The backrest reclines through four locking positions across a 105°–131° range.
Yes. The seat slides forward and backward to set the depth that supports your legs properly.
The chair has a maximum tested capacity of 661 lb (300 kg).
You may return the chair free within 30 days under our money-back guarantee. A chair received damaged qualifies for a full refund.
The one-year warranty covers manufacturing defects and production-related technical problems across the chair and its components. Change of mind is handled through the 30-day return policy, not the warranty.
Email Kaelix.support.team@gmail.com. For urgent product support, call +1 581-443-2803. Call charges may apply.
Still deciding?
The KAELIX Ergonomic Chair ships free across the continental United States with a 30-day money-back guarantee and a 1-year warranty.